Simple habits for getting coworkers and peers to do their damn work
Working with other people kind of sucks. If left to our own devices, many of us would avoid depending on others for anything. Whether it’s the office picnic or a quarterly service line update, group work can feel like high-stakes gambling where your coworkers get to...
How to get really really good at saying “no” when you’re overwhelmed at work
No one likes to say “no”. Leaders get their positions through a willingness to say yes and get things done. We’re an optimistic and solution-oriented lot. But even the most eager leader has to set boundaries for themselves. This means learning how to say no when...
How to get (even the most stubborn) employees to trust you
As a leader, nothing is more important than the relationships you build with your team. So much of your success is determined by the work done by other people, which encourages a close partnership between you and your employees (and vice versa). Employee relationships...
A simple method for developing stellar employees (who have hopelessly bad management skills)
Great leaders cherish their star employees. We spend so much time lamenting the frustrating, angst-inducing employees that it’s a breath of fresh air to have members of your team that are clearly rising stars. In turn, we have an obligation to invest in them. Many...
How to persuade an employee to see things your way
Image by jamesoladujoye from Pixabay No one likes push-back. As a leader, regardless of “wokeness”, you’re going to bristle when someone digs in and resists your leadership. Unfortunately, it’s not unusual for your strongest-willed employees to look you in the face...
How to “trick” your employees into working together
Strong leaders focus on the work that adds the most value for their team and company. Working at the top of your abilities is a superpower, delaying burnout and preserving the parts of the job you’re most likely to enjoy. What’s the #1 barrier to consistently working...
The easiest way to motivate your employees
Every leader wants employees who are naturally self-motivated. Unfortunately, most of us learn that this isn’t how people work. The nature of professional employment is to be asked to do things you wouldn’t otherwise do (hence the paycheck), and that means a lot of...
How to effectively lead when you don’t have the technical experience
As a leader, you won’t always get to control the environments where you’re expected to be successful. Eventually, you’ll be asked to find success in environments where you haven’t had any prior experience, including new departments, areas, or projects, increasing the...
Building credibility with older (more experienced) employees
Why is it troublesome employees are especially difficult when they’re older and more experienced? People are people, problem employees are problem employees, but young leaders consistently comment when their problem is with an older employee. When these employees...
The differences between managing and leading – and why you need both
Can you tell the difference between someone with strong management skills and strong leadership skills? These skills appear to overlap to the casual observer, often virtually indistinguishable. Too little leadership and you won’t build a strong culture or inspire...
The safest way to disagree with your boss on behalf of your team (or yourself)
One of the trickiest parts of management is advocating for your employees in critical situations. Employees are rarely in the room when key decisions are made that directly affect them, so your task is to stand-in on their behalf. This responsibility is put to the...
Easiest way to level-up your leadership? Be a better listener. Here’s how.
In the movie Pulp Fiction, there's a deleted scene where Uma Thurman’s character, Mia, meets John Travolta’s Vincent and point-blank asks him: “When in conversation, do you listen, or do you just wait to talk?” We’re all surrounded by people who think they have...
How to turnaround employees you don’t want to fire
Being a leader means understanding that people are complicated. Many of us get into management thinking that people are either good employees or bad employees and that they’ll do us the courtesy of wearing flashing signs that makes them easy to separate. Instead, we...
The #1 reason people think their bosses are jerks
Coaching employees is always challenging. We push them to be better and to expect more of themselves. Except it doesn’t always work. For some reason, our employees often don’t take the feedback we’re giving them the way it’s intended. They get defensive or they shut...
How to confront a slacking coworker (without making things worse)
You ever work on a group project with someone that isn’t pulling their weight? The sort of person that misses deadlines and doesn’t communicate or volunteer for any work? Of course you have, we all have. I dreaded group projects in school because of these people and I...
Rules to live by when breaking bad news
Sharing bad news with your employees is always difficult. You care about the people that depend on you, and it’s never easy letting them down or causing them anxiety. This is true whether it’s direct (they’re getting fired or downsized) or indirect (the company is...
How to be the kind of leader employees tell their friends about
Let’s be honest, we all want to be the kind of leader that inspires people. We want our employees to miss us when we’re gone, to aspire to be more like us, and to seek our advice. If you have a calling to guide others, then you want to stand out! You want employees...
Simple steps to re-recruit outgoing employees (and learn more about your blind spots)
Whenever a star employee resigns, you know that you shouldn’t take it personally. People leave jobs, people move on, no big deal. But despite yourself, you often feel like these employees aren’t just leaving the job, they’re leaving you. No surprise, then, that many...